Uniforms should be ordered by the 31 July deadline to be guaranteed to have everything in time for the first day back to school.
If your child is starting a new school we recommend booking one of our personal shopping appointments in store for expert fitting advice that will save you both time and effort when buying uniform. Your child will have plenty of time to try on their new uniform, with our advisors on hand to provide you with advice on both fit and appropriate quantities.
This service is particularly oversubscribed in August and early September, with very few remaining appointments, so book your slot today to avoid disappointment.
You do not need an appointment for returns, swaps, or to pop in for something as simple as a tie! Just pop in any time Monday to Friday (10am - 4pm).
We ask all parents to make an appointment before coming, to limit waiting time and to ensure that fitting facilities and assistance are available when you arrive.
You will be able to take the full uniform away with you on the day.
There is no time limit for returns if sizes change and we also refund provided goods labels are intact.
To control footfall, only two people will be admitted per appointment (Siblings needing fittings, can always attend together at a single appointment).
If, for any reason, you are unable to make it to your appointment please contact our customer services team.
If the appointment email confirmation gets lost along the way, please don't worry, just give your name on arrival.
You can call us on 0191 2302320
Please do not visit our store if you or your child have tested positive for covid in the last 7 days.
Choose your appointment
An appointment usually lasts around 15 minutes. You can see our schedule below and pick the best time for you.